We decided to take a ride to Okeechobee to visit Arnolds Wild Life Refuge and planned to have lunch when we got there. Funds were low so we chose Burger King at 604 N. E. Park Street, Okeechobee, FL 34972 (863) 763-5900 for our meal.
We went in and handed the coupon from the book to the cashier who looked at it questioningly and then on the back said their location wasn't on the list.
We were surprised and started to walk away, the cashier, who was very sweet, said wait a minute, let me ask my manager, maybe she will honor it.
We appreciated her customer service. The silver haired lady in the white shirt and black pants who seemed to be someone in authority, said they could not accept our coupon with a gruff tone. The cashier's eyes met ours with a sympathetic and a I am sorry look.
We looked in the book and McDonalds included Okeechobee so we drove across the street to dine there.
Eddie and I both thought wow not good customer service from this particular Burger King.
Mc Donald's was welcoming, much more friendly, customer oriented and happy to serve us.
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